FAQ
FAQ
Most of our orders are dispatched within 2 working days (excluding Sundays and Public Holidays). In case a particular item runs out of stock, Cashify Store offers you the option of refund or replacement with a similar product of equal or higher value.
Post dispatch of your order, you will receive a tracking ID where you can track the status of your order
If you have any questions about the expected delivery period for your order, please emaill us at store@cashify.in
Cashify Store currently offers FREE shipping on all orders. Customers usually receive their orders within 3-10 business days.Most of our orders are dispatched within 2 working days (excluding Sundays and Public Holidays). In case a particular item runs out of stock, Cashify Store offers you the option of refund or replacement with a similar product of equal or higher value.
Post dispatch of your order, you will receive a tracking ID where you can track the status of your order
If you have any questions about the expected delivery period for your order, please emaill us at store@cashify.in
Please intimate us on store@cashify.in within 7 days of receiving the product (in the case of manufacturing defect/ wrong product received). In the case of damaged product received, we offer a 24-hour FREE Replacement
Please include relevant images showing the defective/ damaged product and we shall promptly ship a replacement to you. Cashify maintains high QC standards with all its sellers and it is our utmost priority that you receive the best quality products only.
Cashify Store offers 7-day Free Replacement on manufacturing defects, wrong product delivered and/or physical damagePlease intimate us on store@cashify.in within 7 days of receiving the product (in the case of manufacturing defect/ wrong product received). In the case of damaged product received, we offer a 24-hour FREE Replacement
Please include relevant images showing the defective/ damaged product and we shall promptly ship a replacement to you. Cashify maintains high QC standards with all its sellers and it is our utmost priority that you receive the best quality products only.
Cashify Store maintains high QC standards with all its Refurbished (High Quality Repair) Devices. It is our utmost priority that you receive Excellent Grade Refurbished Devices only.
We also offer a 6 month FREE Repair warranty. For more information on our Warranty Policy for refurbished phones, please visit http://www.phonepro.in/warranty.html.
In the case of damaged product received, we offer a 4-hour FREE Repair/Replacement of your phone.For any queries/ complaints regarding your PhonePro order, please contact us at warranty@cashify.in
An order can be cancelled if the cancellation request is placed within 8 hours of placing the order. Cashify Store currently charges a 2% cancellation fee for all orders cancelled within 8 hours of placing it.
Cashify Store maintains high QC standards with all its Refurbished (High Quality Repair) Devices. It is our utmost priority that you receive Excellent Grade Refurbished Devices only.
We also offer a 6 month FREE Repair warranty. For more information on our Warranty Policy for refurbished phones, please visit http://www.phonepro.in/warranty.html.
In the case of damaged product received, we offer a 4-hour FREE Repair/Replacement of your phone.For any queries/ complaints regarding your PhonePro order, please contact us at warranty@cashify.in
An order can be cancelled if the cancellation request is placed within 8 hours of placing the order. Cashify Store currently charges a 2% cancellation fee for all orders cancelled within 8 hours of placing it.
In case a particular item runs out of stock after placing the order, Cashify Store offers you the option of complete refund or replacement with a similar product of equal or higher value
In the rare case that your order is cancelled from our side (QC not cleared, inventory unavailable etc.), you will receive a cancellation email on your registered email ID and your amount shall be refunded in full against your original method of payment
Cashify Store now offers the option of cancellation of an order within 8 hours of placing the order OR before order dispatch, whichever is earlier. An order cannot be cancelled post dispatch of the products. We charge a 2% cancellation processing fee for all orders cancelled within 8 hours of placing it.In case a particular item runs out of stock after placing the order, Cashify Store offers you the option of complete refund or replacement with a similar product of equal or higher value
In the rare case that your order is cancelled from our side (QC not cleared, inventory unavailable etc.), you will receive a cancellation email on your registered email ID and your amount shall be refunded in full against your original method of payment