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FAQ

Below are some common concerns of our clients before purchasing our products, if you have other questions, please just send it to store@cashify.in Below are some common concerns of our clients before purchasing our products, if you have other questions, please just send it to store@cashify.in

PAYMENTS PAYMENTS

Cashify Store accepts all VISA & MasterCard branded cards for payments. We also accept payment via Netbanking, UPI & via Wallets including Ola Money, JioMoney, Freecharge, Airtel Money, Payzapp & Mobikwik.

Additionally, we have a number of EMI options for easy payment in installments. You can now avail ZERO percent EMI with ZestMoney*. Logon to www.zestmoney.in to create your account in 3 easy steps.

One coupon can only be used to place single order, Multiple coupons are not allowed on one order .

In case of any issues regarding payment/ payment failure, please email us at store@cashify.in

Cashify Store accepts all VISA & MasterCard branded cards for payments. We also accept payment via Netbanking, UPI & via Wallets including Ola Money, JioMoney, Freecharge, Airtel Money, Payzapp & Mobikwik.

Additionally, we have a number of EMI options for easy payment in installments. You can now avail ZERO percent EMI with ZestMoney*. Logon to www.zestmoney.in to create your account in 3 easy steps.

One coupon can only be used to place single order, Multiple coupons are not allowed on one order .

In case of any issues regarding payment/ payment failure, please email us at store@cashify.in

Cashify Store currently offers FREE shipping on all orders. Customers usually receive their orders within 3-10 business days.

Most of our orders are dispatched within 2 working days (excluding Sundays and Public Holidays). In case a particular item runs out of stock, Cashify Store offers you the option of refund or replacement with a similar product of equal or higher value.

Post dispatch of your order, you will receive a tracking ID where you can track the status of your order

If you have any questions about the expected delivery period for your order, please emaill us at store@cashify.in

 Cashify Store currently offers FREE shipping on all orders. Customers usually receive their orders within 3-10 business days.

Most of our orders are dispatched within 2 working days (excluding Sundays and Public Holidays). In case a particular item runs out of stock, Cashify Store offers you the option of refund or replacement with a similar product of equal or higher value.

Post dispatch of your order, you will receive a tracking ID where you can track the status of your order

If you have any questions about the expected delivery period for your order, please emaill us at store@cashify.in

Cashify Store offers 7-day Free Replacement on manufacturing defects, wrong product delivered and/or physical damage

Please intimate us on store@cashify.in within 7 days of receiving the product (in the case of manufacturing defect/ wrong product received). In the case of damaged product received, we offer a 24-hour FREE Replacement

Please include relevant images showing the defective/ damaged product and we shall promptly ship a replacement to you. Cashify maintains high QC standards with all its sellers and it is our utmost priority that you receive the best quality products only.

 Cashify Store offers 7-day Free Replacement on manufacturing defects, wrong product delivered and/or physical damage

Please intimate us on store@cashify.in within 7 days of receiving the product (in the case of manufacturing defect/ wrong product received). In the case of damaged product received, we offer a 24-hour FREE Replacement

Please include relevant images showing the defective/ damaged product and we shall promptly ship a replacement to you. Cashify maintains high QC standards with all its sellers and it is our utmost priority that you receive the best quality products only.

Cashify Store maintains high QC standards with all its Refurbished (High Quality Repair) Devices. It is our utmost priority that you receive Excellent Grade Refurbished Devices only.

We also offer a 6 month FREE Repair warranty. For more information on our Warranty Policy for refurbished phones, please visit http://www.phonepro.in/warranty.html.

In the case of damaged product received, we offer a 4-hour FREE Repair/Replacement of your phone.

For any queries/ complaints regarding your PhonePro order, please contact us at warranty@cashify.in

An order can be cancelled if the cancellation request is placed within 8 hours of placing the order. Cashify Store currently charges a 2% cancellation fee for all orders cancelled within 8 hours of placing it.

Note: Refurbished devices can have compatible parts used to repair.

Cashify Store maintains high QC standards with all its Refurbished (High Quality Repair) Devices. It is our utmost priority that you receive Excellent Grade Refurbished Devices only.

We also offer a 6 month FREE Repair warranty. For more information on our Warranty Policy for refurbished phones, please visit http://www.phonepro.in/warranty.html.

In the case of damaged product received, we offer a 4-hour FREE Repair/Replacement of your phone.

For any queries/ complaints regarding your PhonePro order, please contact us at warranty@cashify.in

An order can be cancelled if the cancellation request is placed within 8 hours of placing the order. Cashify Store currently charges a 2% cancellation fee for all orders cancelled within 8 hours of placing it.

Note: Refurbished devices can have compatible parts used to repair.

In case you do not receive your order within the stipulated time, please contact us on email. We shall respond to you within one business day and issue a refund/ fresh order. In case you do not receive your order within the stipulated time, please contact us on email. We shall respond to you within one business day and issue a refund/ fresh order.

Cashify Store now offers the option of cancellation of an order within 8 hours of placing the order OR before order dispatch, whichever is earlier. An order cannot be cancelled post dispatch of the products. We charge a 2.5% cancellation processing fee for all orders cancelled after 8 hours of placing it.

In case a particular item runs out of stock after placing the order, Cashify Store offers you the option of complete refund or replacement with a similar product of equal or higher value

In the rare case that your order is cancelled from our side (QC not cleared, inventory unavailable etc.), you will receive a cancellation email on your registered email ID and your amount shall be refunded in full against your original method of payment

 Cashify Store now offers the option of cancellation of an order within 8 hours of placing the order OR before order dispatch, whichever is earlier. An order cannot be cancelled post dispatch of the products. We charge a 2.5% cancellation processing fee for all orders cancelled after 8 hours of placing it.

In case a particular item runs out of stock after placing the order, Cashify Store offers you the option of complete refund or replacement with a similar product of equal or higher value

In the rare case that your order is cancelled from our side (QC not cleared, inventory unavailable etc.), you will receive a cancellation email on your registered email ID and your amount shall be refunded in full against your original method of payment

In case you are not able to find products relevant to your smartphone model, please leave a message for us on store@cashify.in We shall try our best to make it available for you as soon as possible. In case you are not able to find products relevant to your smartphone model, please leave a message for us on store@cashify.in We shall try our best to make it available for you as soon as possible.